Shipping Policy
At Isadora MAE, we are committed to providing our customers with a smooth, reliable, and transparent shipping experience. This Shipping Policy explains our processing times, delivery estimates, tracking information, and other important details regarding your order.
ORDER PROCESSING TIME
All orders are carefully processed and prepared for shipment within 1–3 business days after your purchase has been confirmed.
Once your order has been shipped, you will receive a confirmation email containing your tracking information so you can follow your package throughout its journey.
DELIVERY TIME
After processing, orders typically arrive within 5–14 business days, depending on your location and local delivery conditions.
Please note that delivery times may vary due to circumstances beyond our control, including customs procedures, holidays, weather conditions, carrier delays, or increased shipping volumes.
FREE SHIPPING
At Isadora MAE, we are pleased to offer free standard shipping on all orders.
We believe in making your shopping experience as simple and enjoyable as possible, and free shipping is our way of showing appreciation for your support.
SHIPPING METHOD
To provide our customers with efficient service and maintain high-quality standards, orders are shipped directly through our trusted fulfillment partners.
This allows us to streamline the shipping process and ensure your order is handled carefully from the moment it leaves our warehouse until it arrives at your doorstep.
ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email with your track & trace number.
You can use this tracking number to monitor your package and stay updated on its delivery progress.
SHIPPING CONFIRMATION
After placing your order, you will receive an order confirmation email with your purchase details.
When your order has been processed and dispatched, we will send you a shipping confirmation email with all necessary tracking information.
SHIPPING DELAYS & EXCEPTIONS
While we always do our best to ensure timely delivery, certain delays may occur due to external factors such as customs inspections, weather conditions, carrier delays, or unexpected logistical issues.
Isadora MAE is not responsible for delays caused by circumstances outside of our control. However, we will always do our best to support you and assist with any concerns regarding your order.
CUSTOMER SUPPORT
If you have any questions about your order, shipping details, or this Shipping Policy, our customer support team is happy to help.
Email: support@isadoramae.com
We aim to respond as quickly as possible and provide you with the best possible assistance.
OUR COMMITMENT
At Isadora MAE, we value every customer and strive to make your shopping experience effortless from checkout to delivery.
Thank you for choosing Isadora MAE. We appreciate your trust and support.